Business Excellence Program Coordinator

LocationMississauga, Ontario
DepartmentBusiness Excellence
Reports ToBusiness Excellence Program & Change Manager

Greenfield is looking for a Business Excellence Program Coordinator to join our growing team.

Location: North America

The Business Excellence Program Coordinator role is critical to the success and growth of the Business Excellence programs.

Reporting directly to the Business Excellence Program & Change Manager, the Business Excellence Program Coordinator will be an integral part of growth and optimization of all Business Excellence programs. Responsible for coordinating and tracking activities related to all Business Excellence programs including but not limited to OKR’s (Objectives and Key Results) and program facilitation, as well as supporting the execution of change management strategies, communications, and training initiatives that support Greenfield employees through technology transitions. The Business Excellence Program Coordinator will work with stakeholders at all levels internally and with external partners to ensure alignment and customer service excellence.

Who We Are:

Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet.

Why Join Greenfield?

We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team.

Who You Are:
  • Ability to maintain composure and instill confidence while managing multiple teams across the organization.
  • Excellent written and verbal communication
  • Strong presentation and facilitation skills
  • Ability to gain new technical skills quickly
  • Exceptional customer service skills and responsive attitude
  • Excellent organization, project management and time management skills
  • Ability to be flexible about project changes and dynamically mitigate risks with mid-course corrective action
  • Ability to define problems, establish facts and draw conclusions
  • Must be able to think and adapt quickly to meet business needs
  • There will be intermittent travel with this role to meet business objectives and provide onsite support as needed within the Greenfield Global sites (up to 20%)
  • Ability to foster collaborative, cross department relationships to meet common objectives
  • Possesses Company values of honesty, integrity, respect, commitment, and openness to change while modelling the Company Core Principles in all activities.
Your Experience Should Include:
  • Bachelor’s Degree in Business, Commerce or equivalent background is an asset
  • Minimum 3 to 5 years relevant work experience related to strategy, business consulting or program management is an asset
  • Previous experience implementing OKR’s (Objectives and Key Results) and conducting fact-finding sessions an asset
  • Prior Manufacturing/ Operations experience is preferred.
Bonus Points If You Have Any of These:
  • Bilingual (French)
Job Responsibilities:
  • Create and drive common practices within the OKR platform, across the organization
  • Support development and delivery of OKR’s, change management, training, and communication campaigns and development of related standardized materials
  • Facilitate users on OKR theory, OKR sessions and OKR retro resets using standardized format
  • Conduct KR check-in audits based on a set cadence
  • Serve as point of escalation for support issues, which may include interaction with the OKR Platform vendor and IT support services.
  • Support the execution of the OKR 5-year road map
  • Provide regular coaching during each quarter to ensure teams stay results focused
  • Support the implementation of best practices to ensure adoption of new tools and processes, including people readiness
  • Coordinate scheduling and managing documentation related to all change management and communications activities
  • Help manage various channels used by the team related to updates on intranet posts, email communications and related platforms
  • Contribute to standardization of RCA (Root Cause Analysis) and Lean facilitation companywide
  • Administrative duties as required.

Total Compensation & Care:

  • Base salary dependent on experience and demonstrated performance
  • Formal and informal training opportunities
  • Comprehensive health and dental benefits
  • Income protection: short- and long-term disability coverage, life insurance, paid
    personal sick time
  • Vacation time exceeding industry standards
  • Company funded retirement savings program with individual contribution
    opportunities
  • Meaningful and challenging work
  • Curated intentional culture focused on growth and development, engagement, and
    communication

About Us

We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.

Core Values

  • Honesty
  • Integrity
  • Respect
  • Commitment
  • Openness to Change
  • Core Principles

Innovation

We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.

Collaboration

We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.

Responsibility

Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.

Agility

Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.

Discipline

At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.