Training Manager

LocationBrookfield, Connecticut
Position Overview

The Training Manager ensures that the site operations team members are adequately trained and developed to perform their job duties. In addition, this role is responsible for supporting the business by developing, facilitating, and monitoring training needs for the site. This includes developing work instructions, visual aids, checklists, competency tests, and resource aids to support processes and procedures.

Duties & Responsibilities
  • In partnership with L&D, documents role-based learning needs, conducts or facilitates required and recommended training sessions to ensure role preparedness work in collaboration with L&D and other stakeholders to review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention
  • Works to create and develop course materials, awareness campaigns, reference/training documentation (i.e., user guides, quick references, e-learning videos, FAQs, information sheets)
  • Identifies problems and opportunities such as operational changes or industry developments that training could improve
  • Conducts orientation programs and arranges on-the-job training for new hires
  • Resolves any specific problems with remedial training necessary
  • Performs other related duties as assigned.
Skills & Qualifications
  • Excellent verbal and written communication skills
  • Extremely organized and detail oriented
  • Proficient with Microsoft Office Suite or related software
  • Thorough understanding of training processes
  • Ability to moderate large groups
  • At least two years of experience in training with one year of supervisory experience is preferred
  • Bachelor’s degree in Communications or related area preferred.
Qualities
  • Strong organizational and time management skills, with the ability to manage multiple tasks
  • Possesses company values of honesty, integrity, respect, and commitment coupled with the ability to accept change.