Business Support Specialist

Greenfield is looking for a Business Support Specialist to join our growing team.

The Business Support Specialist role is a hybrid position that combines key responsibilities of a Buyer and Customer Service Specialist. This role plays a central part in managing vendor relationships, supporting purchasing activities, and ensuring seamless communication across departments. With a strong focus on data accuracy, trend analysis, and customer service, the role contributes to the overall efficiency of the supply chain and supports strategic decision-making through business intelligence and reporting tools.

Who We Are:

Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet.

Why Join Greenfield?

We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team.

• Strong problem-solving abilities and analytical thinking.
• Outstanding written and verbal communication skills.
• Proficiency in procurement software and tools.
• Strong negotiation skills
• Strong written and oral communication skills.

• 3+ years of experience in procurement or a related field.
• Certifications in dangerous goods handling (IATA, IMDG, and DOT) preferred.
• Understanding of global supply chain dynamics and international market trends.
• Experience with data analysis and creating data visualizations.

• Continuously update competitor knowledge within both off-price and full-price sectors to ensure the business is positioned as the premier off-price destination.
• Maintain and develop the best position with vendors to ensure we are the exclusive or first point of contact for any off-price activity.
• Maintain a high level of trend awareness for responsible departments and the market in general.
• Feed ongoing ideas and strategies internally to all relevant teams, including Marketing, Upload and E-commerce, ensuring the buying function is up to date with all developments.
• Assist departments with following purchasing procedures, as well as following up on their orders to ensure accuracy.
• Create supporting spreadsheets and other related documentation as directed.
• New Vendor & Customer Set-Up.
• Conduct business user master file audits.
• Analyze costing inputs/trends for each product category.
• Manage seasonal order purchases and reorders, ensuring deliveries are received on schedule.
• Ensure clear and timely vendor communication in a concise, accurate, and professional manner.
• Process vendors’ purchase orders and follow up to ensure on-time deliveries, correct pricing, terms, and specifications.
• Handle special projects/research for the department.
• Standardize and manage supply chain data to streamline operations from vendors.
• Assist in the direct site’s purchasing of materials and deliverables.
• NLPE/NPI strategic actions.
• Business Intelligence and Data Analysis
• Use Power BI and other business intelligence tools to create reports and dashboards for export operations.
• Analyze export data to identify trends, inefficiencies, and areas for improvement.
• Develop key performance indicators (KPIs) and metrics to track export performance and operational efficiency.
• Present data-driven insights to leadership to support strategic decision-making.
• Sales and Operations Planning Collaboration
• Collaborate closely with the Commercial Sales Team & Marketing Manager.
• Participate in planning and forecasting processes to manage demand and address the right product mix.
• Work with the Sales Team to forecast inventory needs and optimize inventory management.

About Us

We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.

Core Values

• Honesty
• Integrity
• Respect
• Commitment
• Openness to Change
• Core Principles

Innovation

We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.

Collaboration

We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.

Responsibility

Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.

Agility

Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.

Discipline

At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.