Quality Assurance Manager
| Location | |
| Department | Quality Assurance |
| Reports To | Vice President, Quality |
Greenfield is looking for a Quality Assurance Manager to join our growing team. The Quality Assurance Manager is responsible for checking the implementation of the quality management system (QMS) including in accordance with ISO 9001 and applicable cGMP requirements. The role has the responsibility of representing Greenfield Global’ s commitment to quality to our customers and/or regulatory bodies. The role must conduct quality assurance audits and monitor and record results from processes and procedures within the production and quality units. Corrective measures are to be taken if any deviation from normal procedures is found. This may include a deviation, NCR, etc. A major component of this role is the final QA verification of production and quality records and the management of production QA verifier. to join our growing team.
Who We Are:
Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet.
Why Join Greenfield?
We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team.
Who You Are:- Ability to lead problem resolution across multi-functional teams and guide teams involved in corrective action.
- Ability and willingness to provide both strategic and hands-on leadership and support.
- Ability to communicate effectively with all levels of the organization to include subordinates, peers, internal/external customers, and leadership.
- Demonstrated leadership skills in management of people, processes and/or projects with ability to provide direction, coaching, training and mentorship to individuals of various skill and experience levels.
- Bachelor’s degree in chemistry, related science or engineering (will consider commensurate work experience)
- Minimum of 7 years’ experience in Quality, Engineering, Operations. Chemical Manufacturing experience preferred.
- Minimum five years of Quality team management experience, preferably chemical manufacturing
- Hands-on manufacturing experience
- ISO 9001:2015 and cGMP implementation experience a plus
- TTB and compliance experience preferred
Job Responsibilities:
- Lead the team to meet all program quality standards, ensuring site-based compliance for certifications on Organic, Kosher, ISO, and GMP
- Responsible for the associated Quality Processes (i.e. Deviations, Product Quarantine, CAPA control, protocols, etc.) are progressed in a compliant and timely manner and ensure cGMP compliance is maintained.
- Manage quality programs and maintain the required documentation and provide continuing education of plant associates as required.
- Lead multi-functional teams in problem resolution. Manage customer complaints and inquiries related to the site QMS. Ensure proper escalation process is in use
- Acts a liaison for commercial, quality, and production personnel regarding product quality issues.
- Manage business and program performance utilizing predictive and proactive measures and metrics.
- Monitor and audit process, material, and product testing against established standards and maintain a continuous analysis of quality defects and deviations.
- Conducts Internal Audits according to the established schedule to ensure HACCP and QMS are effectively implemented.
- Lead or participate in external audits from customers and /or regulatory bodies.
- Carry-out analysis of product & process quality issues through structural problem-solving processes and drive technical solutions during escalations.
- Lead efforts for process and product risk assessments.
- Identify deficiencies or gaps resulting from assessment and develop solutions to ensure adequate and robust quality processes.
- Identify discrepancies in current practices, food safety and QMS requirements through quality audits, conduct root cause analysis, and facilitate development of corrective and preventive actions to resolve issues on a continual basis.
- Continuously assess quality processes to identify opportunities for process improvement, efficiency gains, and cost reduction.
- Support validation and qualification programs and final approval of commissioning documents.
- Develop, write, and maintain protocols and reports.
- Collaborate and maintain a positive relationship with other organization functions and internal stakeholders to ensure quality requirements are executed.
- Guide and coach the Quality team to drive performance, develop potential, and facilitate career growth.
- Manage the activities of the Quality Assurance department in a manner that keeps plant and senior management fully informed on any issues and assists in achieving quality and compliance goals.
Total Compensation & Care:
- Base salary dependent on experience and demonstrated performance
- Formal and informal training opportunities
- Comprehensive health and dental benefits
- Income protection: short- and long-term disability coverage, life insurance, paid
personal sick time - Vacation time exceeding industry standards
- Company funded retirement savings program with individual contribution
opportunities - Meaningful and challenging work
- Curated intentional culture focused on growth and development, engagement, and
communication
About Us
We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.
Core Values
- Honesty
- Integrity
- Respect
- Commitment
- Openness to Change
- Core Principles
Innovation
We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.
Collaboration
We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.
Responsibility
Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.
Agility
Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.
Discipline
At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.
Greenfield Global USA, Inc. is an equal opportunity employer that is committed to providing a workplace free from harassment and discrimination. All qualified applicants for employment will be considered without regard to race, color, religion, sex, sexual orientation, marital or domestic partner status, gender identity or expression, pregnancy, age, national origin, ancestry, disability status, genetic information, veteran status, or any other legally protected characteristic.