Supply Chain Specialist
| Location | |
| Department | Supply Chain |
| Reports To | Supply Chain Manager |
Greenfield is looking for a Supply Chain Specialist to join our growing team.
Supply Chain Specialist, is responsible for product manufacturing while maintaining a strong commitment to safety and adhering to all quality, GMP and regulatory requirements. This role is pivotal in ensuring customer satisfaction and operational efficiency. The successful candidate will be responsible for a range of critical tasks that directly impact our customers and the company’s overall success.
Who We Are:
Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet.
Why Join Greenfield?
We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team.
Who You Are:• Exceptional communication and interpersonal skills.
• Proficiency in Microsoft Office and job-related computer applications required.
• Problem-solving and conflict resolution abilities.
• Strong organisational and time management skills.
• Knowledge of import and export regulations is advantageous.
• 2 – 3 years relevant professional experience
• BA or BSc desirable
• Familiarity with supply chain and logistics concepts is a plus.
• ERP experience, Order processing, Order Management
Job Responsibilities:• Serve as the primary point of contact for customers, addressing inquiries, concerns, and requests, this includes always maintaining clear and professional communication with customers, as well as fielding customer complaints.
• Act as a customer advocate during on-site operations, ensuring their needs and expectations are met or exceeded.
• Collaborates with supply chain and planning teams to provide customer with accurate information and updated lead times.
• Resolution of Order Conflicts: Skillfully resolve any order conflicts to ensure a positive customer experience.
• Collaborate with the sales team to meet customer demands and support the achievement of sales goals.
• Play a critical role in coordinating direct deliveries and ensuring a streamlined supply chain operation.
• Maintain understanding of import and export requirements, ensuring compliance with relevant regulations.
• Assist in the coordination of logistics activities to ensure efficient product distribution.
• Enters and maintains all customer orders and documentation in business systems.
• Maintain customer details such as requirements, notes, approved and supplementary items.
• Administration duties include tracking shipments, pods, creation, and storage of regulatory documentation.
• KPI management, Customer & Vendor reporting, Forecast Vs Actuals, On time deliveries.
Total Compensation & Care:
- Base salary dependent on experience and demonstrated performance
- Formal and informal training opportunities
- Comprehensive health and dental benefits
- Income protection: short- and long-term disability coverage, life insurance, paid
personal sick time - Vacation time exceeding industry standards
- Company funded retirement savings program with individual contribution
opportunities - Meaningful and challenging work
- Curated intentional culture focused on growth and development, engagement, and
communication
About Us
We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.
Core Values
- Honesty
- Integrity
- Respect
- Commitment
- Openness to Change
- Core Principles
Innovation
We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.
Collaboration
We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.
Responsibility
Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.
Agility
Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.
Discipline
At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.